Privacy Policy
1. Introduction
We are Fintelify ("Fintelify" or "we" or "us"). We value your privacy and are dedicated to safeguarding the confidentiality of the information you provide. Your personal data will only be shared with third parties when necessary to fulfill the services or data you have requested (as detailed in this Privacy Policy).
2. About Us
Fintelify is the data controller responsible for your personal data and is the sole owner of the mobile application Fintelify (the “app” or “mobile application”), including all information collected through it. Fintelify collects user information through various methods (as explained in detail in this Privacy Policy).
This Privacy Policy applies to the personal data we collect from you when you visit our app, create an account, or use our services (with "you" and "your" interpreted accordingly). It explains what personal data we collect, why we collect it, how it is used, the lawful basis for processing your data, how it is stored, and how we share it.
In this Privacy Policy, “personal data” refers to any information that relates to you and can be used to identify you.
By using our services or submitting your personal data, you agree to the terms outlined in this Privacy Policy. Please read it carefully. If you do not agree with any part of this Privacy Policy, you should discontinue using our app and delete your account.
If you have any questions or suggestions regarding personal data processing or similar, please contact us via mail at:
Fintelify
Mattia Freund
Dieninckstr. 2
Germany, 48167 Münster
3. Updates to This Policy
We may update this Privacy Policy at our discretion from time to time by posting a new version in the app. You are encouraged to check the app periodically to ensure that any changes are acceptable to you. If required by applicable law, we will notify you of any significant changes.
The current version of this Privacy Policy was last modified on October 20, 2024.
4. Personal Data We Collect
There is no need to create an account to view certain lessons and content, such as stock information, financial literacy resources, company information, economic indicators, financial metrics, and asset details.
4.1 Data You Provide to Us
User Accounts
If you decide to create an account, you will need to provide us with some personal data so we can provide you with access to our additional services that users benefit from. You may also elect to provide us with additional information about you, as described below.
During the registration process, you will be asked to provide the following information:
• Your surname, email address, and phone number, or alternatively, you may sign up using your account credentials from one of the following social media platforms: Facebook, Google, or Apple.
When creating an account, you are required to provide and verify your phone number. You can provide additional personal details during the registration process or later in your profile settings, but this is entirely optional.
Your personal data will not be publicly displayed.
Payment data (for paid users)
If you register to be a user of Premium Accounts (a “Paid user”), our third-party payment processor will handle your payment card, bank account, or payment account details necessary for processing your registration and managing your account.
During this process, you will also be asked to provide the following information:
• The user must be signed into their Apple ID, which is linked to their payment method (credit card, debit card, PayPal, or Apple account balance).
Depending on the user’s settings, they may need to authenticate the purchase using:
• Face ID (on newer iPhones/iPads)
• Touch ID (on devices with fingerprint scanners)
• Apple ID Password
• If you choose to purchase a subscription, we will also require your first name, last name, and postal address for billing purposes.
4.2 Any data you provide when contacting us
We also process any personal data you choose to give when corresponding with us by phone, email, or otherwise visiting and interacting with this app or any other services we operate.
By providing your phone number, you agree to receive text messages from us. Message and data rates may apply. Message frequency varies. We will not share your contact phone number with any other parties unless explicitly specified by this policy.
4.3 Automatically Collected Data
• Usage data: We regularly collect and analyze the number of active users of our app to assess its growth and engagement levels. This data helps us understand user trends and make informed decisions regarding future updates and features. We prioritize user privacy and ensure that all data collection is done in accordance with applicable laws and regulations. The total user count is a key metric that allows us to enhance our services and better cater to our user base.
• Log files: Fintelify may collect log files, solely for debugging, performance monitoring, and improving user experience, without linking them to personally identifiable information.
We do not use cookies (small text files placed on your device) to operate our app, collect or analyze statistical data, ensure security, combat spam, or for advertising purposes.
4.4 Data from Third Parties
We may receive limited data from third-party services integrated into Fintelify to enhance functionality, improve user experience, and support app operations. These third parties include:
• Apple Developer: Handles in-app purchases and subscriptions while providing anonymized analytics related to app performance.
• Facebook Developer: Facilitates authentication and analytics, including login services and aggregated user engagement insights.
• Twilio: Powers secure communication features, such as SMS (-verifications), without storing sensitive personal data.
• AWS (Amazon Web Services): Hosts and processes data securely to ensure app reliability and performance.
• AdMob (Google AdMob): Delivers relevant advertisements within the app while adhering to privacy standards and user consent preferences.
5 How personal information is used
We process your personal data in various ways that are essential to delivering the services you have requested, to fulfill legitimate business interests, and to comply with applicable legal requirements, as detailed below.
In most cases, we do not rely solely on your consent to process your personal data if another lawful basis is available. However, where consent is required, we will ensure that this is clearly communicated to you at the time of collection.
5.1 Profile
A profile is a set of information for each individual user that details his/her lesson status . We do not share private profile settings with any third parties.
5.2 User account and profile operations
We use your contact details, including your username (name), email address, and phone number, for the following purposes:
• To authenticate and secure your user account, ensure the security of our app, and prevent spam, fraud, and abuse.
• To manage your user account, including acknowledging, confirming, and handling account-related matters.
• To send new users a verification code via SMS to confirm their phone number.
• To send emails about updates.
• (For Paid Users) To provide subscription services.
• Paid Users will also receive notifications from our payment processor regarding any billing issues with auto-renewal subscriptions. While these messages cannot be opted out of, users have the option to delete their account.
5.2 User account deleting
You may choose not to use our mobile application and can request account deletion through the settings. Your account will be deleted immediately.
You can either contact us directly for assistance or delete your account by selecting the "Delete Account" option within the app.
Please note that once you request account deletion, we will remove the personal data you have provided to us.
However, for legitimate business purposes and to comply with legal obligations, including tax regulations, audits, and security requirements, we must retain certain data for an extended period. This includes, but is not limited to, transaction logs, financial records, addresses, and employment details. The retention period for each type of data will follow specific legal requirements, which may extend up to 10 years.
5.3 Marketing
We may send you marketing notifications about new products or services of Fintelify, including information about promotions that may be of interest to you. However, if you have informed us that you do not wish to receive such communications, we will respect your preferences.
You can opt out of marketing communications at any time by selecting the "Notifications" option in the app's settings. For more information on your rights, please refer to the "User Rights" section below.
5.4 Service-Related Announcements
In rare instances, we may need to send service-related announcements. For example, if there is a prolonged service interruption or a significant functionality upgrade, we may notify all users via email.
Responsible for the processing of personal data is:
Fintelify
Mattia Freund
Dieninckstr. 2
Germany, 48167 Münster
Email: info@fintelify.com
6. Legal Basis for Processing
We rely on the following legal bases to process your personal data:
• Consent: We process your personal data based on your explicit consent, such as when you subscribe to receive notifications or other communications from us.
• Contract: We process your personal data when it is necessary for the performance of a contract, such as managing your user account and providing our services as agreed upon.
• Legal Obligation: We process your personal data to comply with legal obligations, such as tax reporting and other regulatory requirements that we are required to fulfill.
• Legitimate Interests: We process your personal data for purposes deemed necessary for our legitimate interests, which include ensuring security, preventing fraud, and improving our services for a better user experience.
These legal bases ensure that we process your personal data in a lawful and transparent manner, in accordance with applicable data protection laws.
7. Data Retention
We will retain your personal data for the following periods: (1) until you decide to delete your account at your request, or (2) as required by law or deemed necessary for legitimate business purposes. These purposes may include tax compliance, legal obligations, accounting, prevention of fraud and abuse, and other relevant uses. Please note that your data may continue to be stored even after your account is deleted.
Once the applicable retention period has expired, we will securely destroy your personal data in compliance with all relevant laws and regulations, ensuring that your information is handled safely and responsibly.
8. Your Rights
You have several important rights regarding the protection and use of your personal data. These rights empower you to control how your information is handled. Depending on your location and the applicable laws, the following are your rights:
As a data subject under policys like GDPR (General Data Protection Regulation), CCPA(California Consumer Privacy Act), LGPD(Lei Geral de Proteção de Dados), UK GDPR, PIPEDA (Personal Information Protection and Electronic Documents Act), and many more you have the following rights:
• Right to Access: If requested, we will confirm whether we are processing your personal data. If we are, we will provide you with a copy of that data along with any relevant details.
• Right to Rectification: You have the right to rectify any inaccurate personal data or to complete incomplete information. To exercise this right, each user can view, manage, and update their personal data within their Profile.
• Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, when you withdraw your consent, or when you object to the processing. If we are legally obligated to retain your data or if there are overriding legitimate grounds for processing it, we may refuse your request. Upon receiving a valid request for erasure, we will take appropriate action to delete your personal data as required by law.
• Right to Restriction: You may request that we restrict or "block" the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data or object to its processing. We will notify you before lifting any restrictions on processing.
• Right to Data Portability: You have the right to obtain the personal data you provided to us, either through your consent or as required to fulfill our contract with you. We will supply your personal data in a structured, commonly used, and machine-readable format, allowing you to reuse it as you wish.
• Right to Object: You may request that we stop processing your personal data at any time, and we will comply with your request. If our processing is based on a legitimate interest, we may continue to process your data unless we can demonstrate compelling legitimate grounds for doing so.
Additionally, you can opt out of receiving service notifications by adjusting your preferences in the Notifications section within Settings.
• Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Please note that this withdrawal will not affect the lawfulness of any processing we carried out prior to receiving your request. We would like to emphasize that, in most cases, we do not depend on your consent to process your personal data when another lawful basis is available. However, if we do rely on your consent for specific processing activities, we will clearly inform you at that time.
• Right to Know: You have the right to request detailed information regarding the categories and specific pieces of personal information we collect about you. This includes understanding the types of data we gather, the purposes for which it is collected, and how it is used. Upon receiving your request, we will provide you with a comprehensive overview of your personal data, ensuring transparency in our data collection practices.
• Right to Request Deletion: You may request that we delete the personal information we have collected from you. For more details, refer to the "User Account Deleting" section.
• Right to Non-Discrimination: You have the right not to face discrimination in pricing or services when exercising any of your rights. We do not provide financial incentives, price differences, or services in exchange for selling your personal information.
• Right to Confirmation: You have the right to confirm whether we are processing your personal data. Upon request, we will provide you with information regarding the processing activities related to your data, including the purposes of the processing and the categories of personal data involved.
• Right to Anonymization: You have the right to request the anonymization of your personal data, meaning that your information can be processed in a way that prevents it from being linked to you personally.
• Right to Revoke Consent: You have the right to withdraw your consent at any time for the processing of your personal data. This means that if we are relying on your consent to process your information, you can easily request its revocation. Once we receive your withdrawal request, we will stop processing your data based on that consent. However, please note that this action will not affect the lawfulness of any processing that occurred prior to your revocation
• Additionally, you have the right to contact a data protection authority and file a complaint if you believe that the processing of your personal data is not lawful.
If you would like to exercise your rights or have any general questions about data protection related to Fintelify, you can contact us at any time at info@fintelify.com.
For further information of regulations and requirements of certain countries, contact:
• United States: Federal Trade Commission (FTC)
• China: Cyberspace Administration of China (CAC)
• Japan: Personal Information Protection Commission (PPC)
• Germany: Federal Commissioner for Data Protection and Freedom of Information (BfDI)
• United Kingdom: Information Commissioner's Office (ICO)
• France: Commission Nationale de l'Informatique et des Libertés (CNIL)
• India: Ministry of Electronics and Information Technology (MEITY)
• Canada: Office of the Privacy Commissioner of Canada (OPC)
• South Korea: Personal Information Protection Commission (PIPC)
• Australia: Office of the Australian Information Commissioner (OAIC)
• Brazil: National Data Protection Authority (ANPD)
• Russia: Roskomnadzor
• Italy: Garante per la protezione dei dati personali
• Mexico: National Institute for Transparency, Access to Information, and Personal Data Protection (INAI)
• Spain: Agencia Española de Protección de Datos (AEPD)
• Indonesia: Ministry of Communication and Information Technology (KOMINFO)
• Turkey: Personal Data Protection Authority (KVKK)
• Netherlands: Autoriteit Persoonsgegevens (AP)
• Saudi Arabia: Saudi Data and Artificial Intelligence Authority (SDAIA)
• Thailand: Personal Data Protection Committee (PDPC)
9. International Data Transfers
Fintelify is based in Germany, and any information collected through our services will be stored on servers located in Germany.
Fintelify does not transfer personal data internationally, ensuring that all user information is processed and stored within the jurisdiction in which it was collected.
Please note that countries outside the European Economic Area (EEA) may not offer the same legal standards for the protection of your personal data.
If you would like more information about the safeguards we have in place to protect your data, please feel free to contact us.
10. Security of Your Data
We employ multi-factor authentication technology and various identification systems, such as passwords and personal identification numbers, to protect the accounts where your data is stored. This technology safeguards your information from being intercepted during transmission to Fintelify or our payment processor.
Our commitment to security involves adhering to industry standards to ensure that our service remains secure and resilient against potential threats. We implement measures to control unauthorized access to our systems and data. If you choose to create an account, it is your responsibility to take reasonable steps to keep your access details confidential. You must not share your login credentials with anyone else.
In addition to our online security measures, we strive to protect user information offline. Access to personal information is restricted to our office location, and only employees who need to view this information to perform their job duties are authorized to do so.
Our servers, which store personal data, are housed in a secure environment within a locked facility. We continually enhance our security practices, including implementing physical security measures designed to prevent unauthorized access to our systems. However, it is important to note that no method of electronic transmission or storage is 100% secure. As a result, while we work diligently to protect your data, we cannot guarantee absolute security.
11. Children and Sensitive Data
This app is not intended for individuals under the age of 18, and we do not knowingly collect or process personal information from minors. Additionally, we do not collect or process sensitive personal data, which includes information such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for identification purposes, or data related to health, sex life, or sexual orientation, as defined under Article 9 GDPR.
If you believe that we may have inadvertently collected personal or sensitive data from a minor without appropriate consent, we urge you to contact us immediately. We will promptly take steps to either obtain the necessary consent or permanently delete the information in compliance with legal requirements. For more details, please refer to Article 9 GDPR for further understanding of sensitive personal data processing.
12. Sharing Personal Data with Third Parties
We only share your personal data with third parties in the following cases:
• Affiliated businesses: For business operations, under strict data protection agreements.
• Business transfers: If our company is sold or merged, personal data may be transferred to the new owner.
• Legal reasons: To comply with legal obligations or respond to government requests.
13. Data Portability
You can request that your personal data be transferred to another service provider, where feasible, in a structured, commonly used, and machine-readable format.
14. Automated Decision-Making
We do not engage in automated decision-making or profiling that significantly affects your legal rights under Article 22 GDPR.
15. Social Media
We maintain a presence on various social media platforms to engage with our users and promote our services. These platforms allow us to connect with our community, share updates, and gather feedback. We may use social media to post content, respond to inquiries, and interact with our audience.
Please be aware that your interactions with our social media pages are subject to the privacy policies and terms of service of those platforms.
We operate on platforms like:
• Instagram (Meta Platforms Ireland Ltd.) as www.instagram.com/fintelify
Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Irland
• TikTok (TikTok Technology Ltd.) as www.tiktok.com/fintelify
TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Irland
We encourage you to review their own privacy policies.
16. How to File a Complaint
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with your local data protection authority. This authority is typically the one responsible for overseeing data protection practices in the country where you reside or where the alleged infringement has occurred.
To file a complaint, you can contact the relevant authority directly through their official website or designated contact channels. It is advisable to provide detailed information regarding your concern, including the nature of the complaint, the specific data processing activity in question, and any relevant documentation that supports your case.
If you would like to exercise your rights or have any general questions about data protection related to Fintelify, you can contact us at any time at info@fintelify.com.
17. Contact Information
For questions, concerns, or to exercise your rights, please contact us at:
Fintelify
Mattia Freund
Dieninckstr. 2
Germany, 48167 Münster